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Tennis bookmakers


Mac spits the dummy at Bet365 over their low limits.

May I ask if you are running a serious online betting agency?

I am attempting to have a bet on the final of an international tennis tournament and am told that the maximum I can bet is AUD$12, or about 5 quid.

How does your husband book-make? If I wanted to bet $12 I would ring my sister for a bet, as that is about her limit. She is 9 years old. You cannot expect your operation to be taken seriously with those limits. No wonder any wagering chat room I log into describes your firm as one of the most embarrassing and useless in operation.

If you are going to continue to keep these ridiculous limits in place, please refrain from posting odds for an event, as you are only wasting the time of people who actually like to have a bet. If anyone wanting a serious punt is discouraged from betting with you, why don't you put a heading on top of your website stating that you have limits that allow for only the smallest of players, or people who are prepared to lose.

I look forward to hearing from you as to why this limit would ever be introduced.


Mac gets his response from Bet365.

-----Original Message-----
Sent: Sunday, 15 June 2003 6:13 PM
Subject: Bet365 Limits

Well I got my response for this week from Bet365. I have attached for a laugh for all.

By the way, I am not usually as scathing with my e-mails - only to Bet365.

Response:

Thank you for your email. Our traders set the internet limits so that the majority of our customers can take advantage of the prices we have advertised. Our call centre is available 24 hours a day, and deal with our traditional telephone customers as well as internet customers who wish to place larger bets than the limits allowed on the internet, as they can ask the traders for a decision as to whether we will take the bet.

The limits in general are dictated by our liabilities on an event, and the prices on any given selection, and are reviewed regularly by our trading team, subject to the demands of the business.

Kind Regards, Tiziana
Customer services


Crimson announces he is the latest member to be barred from William Hill.

-----Original Message-----
Sent: 15 October 2003 11:17
Subject: World's biggest bookie

Dear all,

I too have been barred from tennis betting at William Hill. The only thing that is more uncompetitive than an English bookmaker is an English Bank. No offence Colin.

Crimson Tide.


Colin compares Australian bookies favourably to most English ones.

-----Original Message-----
Sent: Wednesday, 15 October 2003 9:40 PM
Subject: RE: World's biggest bookie

WH may be the world's biggest, I don't know, but they have a very sharp attitude toward customers. You don't have to be winning for long before they're on to you. So no offence taken, CT.

My WH limits are pathetic - at all of my many accounts with them. One little known fact is that they actually allow you to open as many accounts as you wish in the same name, and you can thereby place multiple bets on the same selection. However, the limit tends to shrink rapidly as you do it. Eg you want to place 300 but they'll allow you only 100. You place 100 on account 1 and find they'll take only 60 on account 2, etc.

The other thing is that the telephone betting alternative does not apply the limits - they refer each bet to the compiler, but almost always accept them. Of course one day they'll probably cut my throat on that too, but for the past 3 years I've had no probs.

One thing, though, is (and it matters to me as I do such a lot of arbing) that telephone betting is useless for arbs as the other leg of the arb has invariably melted by the time the clerk comes back with the answer from the compiler. It's also a pain that the phone side doesn't open till 10:00 (19:00 AEDT).

Add to that the fact that you probably have to have a UK-issued debit card to open an account, and there's not much point in my mentioning it to you! Their prices are rarely competitive anyway.

I'm a great fan of Aussie bookies. They play the game more seriously than any of the others. I've not been cut by any of them, though I find it hard to believe they will retain 'bad' customers forever. Maybe they are just prepared to give me more rope to hang myself than the jumpy UK bookies are.

The UK bookies who have closed my accounts, Skybet, Vic Chandler, Easybets (sort of hybrid UK/Caribbean/Chinese) and others often admit, when I pointlessly call them to argue, that they only want customers who consistently lose money.

The other thing about the Aussie bookies is that they are safe. I've lost more than I care to admit with bookies (usually UK) who've gone under). I just wish there were more of them (Aussie bookies, that is), but I imagine the tight regulations act as a severe barrier to new entrants (whereas anyone with CoolPage and twenty quid in the bank can open an internet betting site anywhere else) and one can't have it both ways.

It's also unfortunate that one of them (Aussie bookies) is about to disappear as it is taken over. That will leave just two as far as tennis is concerned (unless there are others I don't know about).

Colin.


Mac strikes again, this time getting stuck into William Hill.

Crimson Tide and Colin, below is what I sent to Will Hill about what I thought of their recent efforts - I advise us all to do the same just to let them know that their decision will affect their business.

Cheers, Mac.

(e-mail to Will Hill)

Hello there.

From what I can gather from this response, you are basically saying that your "traders" have decided that they do not want me to bet with you, due to the fact that upon reviewing my account you have discovered that I have actually had some success in tennis punting.

As you are an English Bookmaker, this does not surprise me in the least, as I have had similar dealings with Bet365 and Skybet.

It is becoming apparent to me that in England the term "Bookmaker" is thrown around quite randomly, as in my opinion none of you deserve this recognition if you are not prepared to put up a price and then "make a book" on the bets wagered on the prices you set. It seems that although you claim to be the worlds biggest bookie, you are actually concerned about the effects of such an insignificant punter like myself in your overall operation.

The part that amazes me the most is the fact that you set your book to such a disgusting percentage, being well over 105% on tennis matches, that no matter how much you allow me to wager, if you are a half decent bookmaker you would be able to balance your book against the amounts I bet.

Rather than cutting off anyone with any semblance of an idea of what they are doing, maybe you should try to actually balance your book and generate income this way, rather than just relying on people with no idea to take some of the pitiful prices you put up, in the hope of making an easy dollar.

As for reviewing my account at some future time, please do not bother, as I have no intention of directing any of my business through your firm again. With the amount of reputable and reliable bookmakers now established in Australia and the Caribbean, and these firms setting decent betting limits and framing markets as low as 101.5%, I do not see any need to use Will Hill at all.

I am sure that as you continue to restrict the activities of punters like myself, you will find more and more of your business is lost to these more competitive operators, which I personally believe is a good thing. Competition in any market place weeds out those not prepared to compete. Hopefully you learn all about this in the near future as you watch your turnover decline as more and more money is wagered through these firms.

I never expected the name Will Hill to be associated with chasing only the uninformed punter and the easy dollar, as I thought this was the sole domain of Bet365 and Skybet, but it appears I have been proven wrong. I am more than happy to direct my business through companies such as Pinnacle Sports, 5Dimes and others, and will encourage as many other people as possible to do the same.

Regards, Mac.

PS. Please delete all my credit card details and personal records from your database.


'Kafelnikov' reveals that at least one foreign bookie is apparently running scared of us.

Original Message-----
Sent: Thursday, 16 October 2003 10:30 AM
Subject: RE: World's biggest bookie

Another tale about another bookmaker, Victor Chandler (English ?), supposedly one of the biggest and best after William Hill. Be interested if others have had the same experience.

Some time earlier in the year, I attempted to start an account at Victor Chandler over the internet. I started the account, made the first deposit but found I was unable to even place my first tennis bet. On calling them, they said I was being barred .... without even having placed a single bet.

On pressing them for a reason, they said it was because I was "Australian" and Victor Chandler were not allowing new accounts from punters in Australia. They then refunded the deposit and closed my account without any further discussion or a single bet being placed.

Seems many Australians in this group have been raiding VC as well. In the end, there is no use complaining .... they're just running a business the way they see fit. Time will catch up with William Hill, Victor Chandler, Skybet, Bet 365, etc, sooner rather than later, as there are less and less "mugs" around for them to feed off ... thanks to the accessibility of the internet and Betfair.

K.


Mac bemoans the loss of the much loved 5% Thursday reload.

-----Original Message-----
Sent: Thursday, 16 October 2003 9:14 AM
Subject: Reload Removed

Gents,

Sportingbet have pulled the pin on the reload system, which is a bit of a bummer. Now I will have to find $100 a week from somewhere else to pay for the Xmas holiday.

Mac.


Guy sings the praises of bonus stripping.

Subject: RE: Reload Removed
Date: Thu, 16 Oct 2003 11:41:

What a shame. Same with Sportsbet Australia, though they've retained a 10% racing reload just during the spring carnival.

Interestingly I had a look at my betting returns since I started betting on sport seriously at the beginning of the 2002 AFL season and out of 147.39 units of profit, 119.9 are from actual betting returns and 27.49 units are from bonus stripping, a very substantial percentage.

Betting returns fluctuate up and down but bonuses just keep gradually stacking up, the opposite of brokerage when you play the sharemarket :-)

Does anyone think there might have been a co-ordinated decision by bookies to move away from bonuses, or is that giving them too much credit for organisational skills? Some must be barely on speaking terms, the competition is so strong and it also must be galling when at least 4 or 5 of your competitors claim to be 'the biggest online bookie in the world'. By the way, great letter to Will Hill Mac. Can I use it on Smartgambler?

Guy.


Mac shows a momentary tenderness towards bookies.

-----Original Message-----
Sent: Thursday, 16 October 2003 1:47 PM
Subject: RE: Reload Removed

Feel free Guy - a bit less sarcastic than my normal ones.

I don't dislike bookies as such, just the fact that they won't accept wagers on a market they have set to 105% from certain people they deem as "winners". Surely if they had any sense at all they could flag bets from certain people to assist them to frame markets, as even with so much margin that they have, they still manage to get them wrong frequently, and hence our profits (not selling your info short here Tony).

Still no point worrying about it - there are plenty more Non English based bookies out there.

Mac.


Terry reveals how a proper bookie should treat winning punters.

-----Original Message-----
Sent: Thursday, 16 October 2003 3:44 PM
Subject: RE: Reload Removed

I once saw a comment attributed to Mark Reid - not sure if it is true or not - but it was along the lines that he welcomed winning punters to his service and had several that had won hundreds of thousands of dollars but were still most welcome.

The reasoning given was that when one of these winning punters placed a bet it was a signal to him that he should lay off that runner with another bookmaker or the TAB as there was a really good chance it would win whilst if he had taken a large amount of bets on a runner but none of the "successful" accounts had backed it then it was likely he was safe!

Seems like very good logic to me.

Terry.

(Rod Cleary, an Australian racing bookie, once said much the same thing to me. Editor.)


Very informative bookie analysis from James.

I mainly use 5Dimes and Pinnacle.

They consistently offer the best tennis lines out there. I also started to keep smaller balances at Canbet, Bet365, Betfair and Gamebookers and got the best line every time. Roughly 85% of my bets were at 5Dimes and Pinnacle though, so you could definately just live with those if you wanted.

Get Neteller. Most of the books I just mentioned use Neteller. 5Dimes and Pinnacle do. There are no fees with Neteller and it's free. Neteller payments by sportsbooks are also very quick, normally a few hours.

Books to avoid:

Any book that doesn't consistently offer close to the best price. You'll find that the best lines in tennis come from very solid books. None of the books I mentioned are going anywhere. Some places require you to be 21, but I doubt many people here will have that problem (I do!).

Just do your homework on a book before you deposit. Check out

sportsbookvreview.com (SBR)
bet2gamble.com (B2G)
sharpsportsbetting.com (SSB)

The highly rated books at SBR are very solid, although he has some rated poorly which are really fine. B2G is very, very honest. SSB has a lot of sharps on its forum and can shed light on experiences they've had.

There are stacks of reliable bookies, it's just that there are more stacks of unreliable ones. Many of the reliable also don't offer decent tennis lines (many don't even offer tennis). Unlike many other sports, you don't need many books for tennis, 3-5 is fine (hell just 5dimes and pinnacle will do!).

The tennis rules don't really matter too much. The big one as you probally know is how they grade retirements, etc. You'll have decisions that go your way and ones that don't. It'll even up over the long run. It only really matters if you've got an arb on.

James.


Further useful comparisons from Brett.

Hi D2.

My favourite books for tennis betting are 5Dimes, Pinnacle, Centrebet and Sportodds.

I also have books with some of the other Oz books (Canbet and SportsTab) and a number of UK ones (Stan James, Victor Chandler, Ladbrokes, Will Hill, Paddypower, etc) but use them mainly for golf rather than tennis betting.

The big plus for the Oz books is that they will take bigger wagers and won't chase you out of town or limit your bets to $5 if you start winning, which is the problem with a number of overseas books.

Biggest culprits are

Bet and Win (known as bet and whinge)
Bet365
Will Hill

In relation to getting money in and out I've had no major problems - as you probably know most of the Oz books are ok. As James said, you need to join Neteller to deposit in 5Dimes and Pinnacle. It's a bit of a pain to do it but once done it has worked ok for me.

On the UK books I've had to harrass Ladbrokes a few times but have found Stan James and especially Victor Chandler very easy to deposit and withdraw from (although they do charge credit card fees) Those 2 books also take larger bets on tennis matches (especially Victor Chandler) but their prices are nothing special.

Cheers, Brett.


Mac lists his favourites.

I fund my Pinnacle account via bank transfer rather than Netteller, although I do have a Netteller account. Pinnacle even refund the $20 transfer fee to your account, and in my eyes are by far the best book to deal with.

I also use Sportodds, Sportingbet (on majors), Sportsbet (on majors), Sportingodds, Bill Hurley, Centrebet, Pointbet ( who I find are not mentioned that often but give some great odds at times and service is fine) and Canbet.

I am very negatve towards all the "cowards" who set markets to about 108% and then refuse to accept wagers other than ridiculously small amounts. In this category I have

Will Hill
Skybet
Bet365
Gamebookers

as my main culprits.

Only 6 more sleeps until 2004 launch - bring it on!

Mac.


James compares bookie limits and 'sharp friendliness'.

"Only 6 more sleeps until 2004 launch - bring it on!"

Mac I hear you ;)

I wouldn't mind hearing from the bigger bettors in the group about books that have higher bets limits. I think I've asked this before, but I forgot anything that might have been discussed. From what I last saw:

Pinnacle varies, but I saw mainly $2700 limits posted in October. They are sharp friendly.

5Dimes have a limit of 1k. I think I remember them not being sharp friendly, but I could be mistaken.

Canbet. When I last contacted them they offered a max of $500 at a time. When the line shifts or 5 minutes have passed you can bet again, and keep repeating the process until your've got the amount you want down. Sharp friendly.

CRIS. CS told me limits of $2700. Lines are decent, but never the best. Only a place you'd use if you need to get alot of money down. Sharp friendly.

Intertops. Average lines. Limits of 2k+ though from what I remember. Again, only a place to use if your've got a large unit size.

Betfair. No max bet, as long as there's enough action against you. Of course it's sharp friendly.

BetWWTS. Same group as sportsbet. Lines are probally average, 2k max bet.

Olympic. Never used them for tennis, but apparently they only hold less than 3% on tennis. Low limits though. Sharp friendly.

Know several other offshore tennis books just haven't bothered looking into them. I'd think between Betfair, 5Dimes and Pinnacle I could get 3kUS units down on good lines.

Any suggestion from the larger bettors about sharp friendly books with high limits?

James.


Mac defends Sportodds.com

James,

Sportodds never have an issue accepting large wagers either. Odds not always the greatest but usually competitive.

Mac.


PT also has a go at William Hill

-----Original Message-----
Sent: Sunday, 11 January 2004 10:20 PM
Subject: RE: Probably just coincidence, but.....

Will Hill really are a joke...I have also been barred from tennis betting there, presumably for winning too much.

I guess it will happen to everyone eventually if you continue to back Tony's recommendations with them!

I have also had a lot of problems getting my money back from them...they seem to keep coming up with excuses not to pay. Has anyone else had similar problems getting their money out?

PT.


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